Frequently Asked Questions
Everything you need to know about your Malka shopping experience.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 3-5 business days and express shipping which takes 1-2 business days. Shipping is free on all orders over $150; otherwise, a flat rate is applied at checkout.
What is your return and exchange policy?
Malka accepts returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached. Please use our online portal to initiate your return label.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for personalized advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Where are Malka garments manufactured?
We pride ourselves on ethical craftsmanship. Our collections are designed in-house and produced in certified factories that adhere to fair labor practices and high-quality textile standards.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.